Lean Management in Hospital Purchasing Process : a Case Study
نویسنده
چکیده
Health care systems are generating costs above reasonable limits. Assuring high service levels, especially in remote zones, leads to even higher costs. Based on a lean approach, this research aims at developing a new hospital purchasing process. A case study of a public hospital in a remote European area with high levels of demand uncertainty is used. The most common purchasing process is mapped and analysed, and waste is identified. Conclusions show that it is possible to reduce the purchasing process time by more than 98 per cent. A new overall organizing model for the analysed purchasing option is presented.
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